Question 1

Are you fully mobile?

Accepted Answer

Yes. 210PristineDetailing is a mobile service across San Antonio and surrounding areas. We arrive with our own water, power and lighting, so all we need is a parking space roughly the size of two vehicles.

Question 2

How long does a detail take?

Accepted Answer

An express refresh runs about 90 minutes, a full interior and exterior detail takes 3–5 hours, and paint correction or ceramic coating work can require a full day or two depending on the condition of the paint.

Question 3

Do I need to be home during the service?

Accepted Answer

Not necessarily. Many clients leave keys and go to work. We send progress photos and a completion walkthrough, and we can text you when we arrive and finish.

Question 4

What is the difference between a wax and a ceramic coating?

Accepted Answer

A wax or sealant lasts weeks to a few months and sits on top of the paint. A ceramic coating chemically bonds to the clear coat and lasts years, with far stronger UV resistance, chemical resistance and water beading.

Question 5

Can you remove scratches?

Accepted Answer

Swirl marks and light scratches that do not catch your fingernail can usually be polished out through paint correction. Deeper scratches through the clear coat need paint work, and we will tell you honestly which category yours falls into.

Question 6

How do you handle pet hair and odors?

Accepted Answer

Pet hair is removed with dedicated rubber tools, compressed air and extraction rather than a vacuum alone. Odors are treated at the source with enzyme cleaners and steam, not covered with fragrance.

Question 7

What payment methods do you accept?

Accepted Answer

Cash, all major cards, Zelle, Cash App and Apple Pay. Payment is collected after your walkaround, once you are happy with the work.

Question 8

How often should I get my car detailed?

Accepted Answer

In San Antonio heat, a maintenance detail every 8–12 weeks keeps paint protected and interiors from baking. Ceramic-coated vehicles need less frequent work but still benefit from proper maintenance washes.

Questions, answered straight

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